Why use Greendale?
Our delivery service operates overnight for your next-day delivery. If an order is placed before 2pm, fresh produce from Greendale’s Farm Shop can be delivered to your door the next day. You can even specify whether you’d like it delivered in the morning or on an alternative day (Tuesday to Saturday). If you live in the East Devon catchment area, why not order online and collect from our Farm Shop. Click here for more information on our click and collect service.
Where do you deliver to?
We provide next-day home delivery to all postcodes in England and Wales, and the following Scottish postcodes; DD, DG, EH, FK, G, KA (except KA27 &KA28), KY, ML, TD, AB1 to AB16, AB21 to AB25, AB30, AB39, PA1 to PA19, PH1 to PH3, AB31 to AB38, AB40 to AB56, IV1 to IV2, PA21 to PA26 and PH4. Please note we are unable to provide morning deliveries to postcodes in Scotland. It is possible to choose a delivery address that is different to the billing address, as an alternative UK postal delivery address can be given during check-out.
Is there a minimum order value?
There is no minimum order value.
What are the delivery costs?
You can select from the following delivery options:
- Next-day, anytime delivery £7.95 - Order before 2pm and we’ll send out your fresh Greendale produce on an overnight service, to be received the next day between 8am and 8pm. Orders over £75 will receive free delivery.
- Morning delivery £9.00 - Need your order in the morning? No problem, choose our morning delivery service and receive your parcel between 8am and 12pm.
- Saturday delivery £15.00 - If you need your Greendale produce on Saturday there is cost of £15. There is no morning delivery service available.
Can I specify a delivery day?
During the checkout process you will be able to specify which delivery day you would prefer (Tuesday to Saturday). You can place an order and schedule its delivery up to one week in advance, but please note that delivery dates may be affected by public and bank holidays. You can always see the next available delivery date on our delivery date calendar at checkout, but if you are in any doubt, please feel free to call us on 01395 232855 and we'll answer any queries you might have. Please note this service is not available for Pre-Order Christmas Deliveries.
How will I know what time my order is going to be delivered?
Our courier will send you a message in the morning to provide you with an estimated time slot.
What if I’m not in to take the delivery?
You can leave special delivery instructions for the delivery driver by adding your requirements to the ‘Delivery instructions’ box during the checkout process. You can instruct the driver to leave the parcel at a neighbour's address, or at a safe place such as a patio, porch or garage. You can also arrange delivery to your workplace, or to a neighbour or friend if it's more convenient, at no extra charge. Customers who are not available to take delivery or have not left suitable instructions for the delivery driver may not be re-delivered to until the following day. We will not accept responsibility for deliveries that have to be re-delivered.
How will my order stay cold?
All orders are place in insulated polystyrene boxes, securely wrapped in ice packs and bubble wrap to keep them cool and in perfect condition during transit. This ensures that your order is cold on arrival at your door, and will remain so if you’re not there to open the box straight away. Find out more about our packaging.
Get in touch
Come and see us
Mon to Sat 8am - 8pm , Sun 9am- 6pm
- 01395 232836